Business English Learning Conflict Resolution in English BEL207
Business English Learning Conflict Resolution in English BEL207 teaches six words for handling friction at work, friction, mediate, stance, escalate, concede and resolution, published on the Business English Learning YouTube channel. The episode previews the vocabulary, plays two conversations, a semi-formal consultation with a human resources adviser and a casual exchange between colleagues, then breaks down the phrases in each.
100% Free (unlimited): The full episode plays on YouTube for any visitor, with no account and no sign-up, and the timestamps in the description open each section directly. The channel also runs a paid membership program for extra material, which is not needed to watch this episode.
How It Helps Your Business English
The video opens with a preview of six words for conflict at work, then plays two scenes: a team lead taking advice from a human resources adviser, and two colleagues settling a disagreement between themselves in a short call. A phrase breakdown follows each scene, and the closing parts give practice tips and a recap. Timestamps under the video mark every section.
You watch the vocabulary preview first, then listen to each scene before the breakdown explains the phrases in it. The two settings let you hear one subject handled formally with a human resources adviser and informally with a colleague, so you can match your words to the person in front of you. The timestamps take you back to a single scene, and the practice tips and recap tell you what to rehearse.
ESLBusiness.com earns no commission if you upgrade to a paid plan.