SAT Idiomas Modal Verbs for Polite Requests, Suggestions, Possibility and Necessity
SAT Idiomas Modal Verbs for Polite Requests, Suggestions, Possibility and Necessity is a topic from an open B1+ business English course, in its lesson on customer service and client relations. It opens with warm-up questions on politeness across cultures, follows with a reading on why politeness matters to a business, and then presents the modal verbs used to make requests, offer suggestions and express possibility and necessity.
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How It Helps Your Business English
The page belongs to lesson nine of a B1+ business English course, on customer service and client relations. It begins with warm-up questions about how polite the learner is and how politeness works in other languages, continues with a reading on the value of politeness to a business, and then sets out the modal verbs for requests, suggestions, possibility and necessity.
You answer the warm-up questions out loud before you read, so that you notice the words you already reach for. Read the passage on politeness with your own customers in mind, then take the modal verbs one group at a time and rewrite a sentence you would say at work with each. The surrounding lessons of the course carry the same topics into meetings and sales.
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