Top-10 Resources for Workplace Messaging Etiquette (ESL)

The Muse Slack Etiquette Dos and Don'ts

Description:

The Muse Slack Etiquette Dos and Don'ts sets out ten things to do and ten to avoid when messaging colleagues on Slack, written by the editors of The Muse, a careers site. The article first defines what Slack is used for and what etiquette means on it, then gives each point a one-sentence instruction and a short explanation, and ends with questions on features, privacy at work and remote teams.

100% Free (unlimited): The article is open to anyone on The Muse, with no account and no payment, and the twenty points and the questions and answers can all be read on the page. The site's job listings, newsletter and coaching services are separate and are not needed to read it.

Access: 100% Free Level: Intermediate (B1-B2) Format: Article Written for: Business English (for native speakers) English Variant: US

How It Helps Your Business English

What this resource offers:

Two definitions, Slack and Slack etiquette, then ten dos and ten don'ts, each an instruction with a sentence of explanation. The dos cover concise messages, choosing a channel, threads, statuses, time zones, acknowledging a message, notifications, integrations, search and pinning. The don'ts cover mentions, message floods, off-topic replies, bare greetings and GIFs. Three questions close it.

How to use this resource:

You can read the twenty points straight through in a few minutes, since each is one instruction with one sentence behind it, and the dos and don'ts often answer each other. Use the definitions at the top if the vocabulary of channels, threads, statuses and mentions is new to you. The questions at the end tell you what your employer can see and how remote teams in several time zones set their own rules.

Note:

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Last verified — Oct. 20, 2026