Top-10 Resources for Performance Reviews & Constructive Feedback (ESL)

BBC Learning English English at Work: The Appraisal

Description:

BBC Learning English English at Work: The Appraisal is an intermediate episode of the BBC's English at Work series, in which Anna has her yearly appraisal with her manager Paul. It teaches the four questions a manager asks in an appraisal, what to say when reviewing your own year, and how to set objectives, through a short office drama with its full transcript.

100% Free (unlimited): The episode plays on the page, the appraisal phrases and the full transcript are there to read, and the listening challenge gives its answer at the end of the transcript. No account and no payment at any point, and the rest of the English at Work series opens the same way from the list below it.

Access: 100% Free Level: Intermediate (B1-B2) Format: Audio / Lesson/Tutorial Written for: Business English (ESL) English Variant: UK

How It Helps Your Business English

What this resource offers:

The page gives the episode's story in two lines, the four appraisal questions it teaches, a listening challenge, and the complete transcript of the dialogue between Anna, her manager and the narrator, who explains the business words as they come up. The whole English at Work series is listed underneath, newest first.

How to use this resource:

You listen to the episode first with the transcript closed, then read along to catch the appraisal questions and the narrator's explanations. Answer the listening challenge before you look at the answer under the transcript. Say Anna's replies aloud in her place, using your own year's work, so the four questions are ready when your own review comes.

Note:

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Last verified — Oct. 20, 2026