Top-10 Resources for Everyday Business English Phrases (ESL)

BBC Learning English Office English Clear Communication

Description:

BBC Learning English Office English Clear Communication is an episode of the BBC Office English series in which Pippa and Phil talk about telling a colleague something is wrong and giving advice without sounding rude. The page carries the audio, the full transcript, the expressions used in the conversation and an activity, with the audio and a PDF to download.

100% Free (unlimited): The episode, the transcript, the activity and the downloads of the audio and the PDF are all open with no account and no payment. Every other episode of the series sits on the site on the same terms, and nothing is asked for in return.

Access: 100% Free Level: Intermediate (B1-B2) Format: Downloadable Template/Guide / Audio / Podcast / Lesson/Tutorial Written for: Business English (ESL) English Variant: UK

How It Helps Your Business English

What this resource offers:

The episode runs five and a half minutes. Pippa and Phil discuss how to tell a colleague they are doing something wrong, how to share an idea and how to give advice politely, and the expressions they use are set out beside the conversation. The full transcript is on the page, with an activity at the end and links to the rest of the series.

How to use this resource:

Listen once without reading to see how much you follow, then read the transcript and pick out the phrases the presenters use to soften a suggestion. Try the activity at the end to put them into your own sentences, and download the audio to listen again on the way to work. Work through the series to cover other office situations.

Note:

ESLBusiness.com earns no commission if you upgrade to a paid plan.

Last verified — Oct. 14, 2026