Top-10 Resources for Delegating Tasks & Responsibilities (ESL)

BBC Learning English Office English Delegating

Description:

BBC Learning English Office English Delegating is an upper-intermediate episode of the BBC's Office English podcast series, presented by Pippa and Phil. The episode covers deciding what to hand over to a colleague and how to give instructions politely, with contributions from two BBC colleagues. The page carries the full transcript, the audio, a downloadable takeaways sheet and the podcast feed.

100% Free (unlimited): Everything on the page is open to anyone with no account and no payment: the audio player, the full transcript, the takeaways sheet in PDF and the audio download, along with the rest of the Office English series and the other BBC Learning English courses linked from the same site.

Access: 100% Free Level: Intermediate (B1-B2) Format: Downloadable Template/Guide / Audio / Podcast / Lesson/Tutorial Written for: Business English (ESL) English Variant: UK

How It Helps Your Business English

What this resource offers:

The page holds the audio and the full transcript of an Office English episode on delegating. Pippa and Phil work through three questions for sorting tasks, what is urgent, what is important and what is easy to explain, then compare indirect requests such as would you mind helping me with this against direct wording such as I am handing this over to you.

How to use this resource:

You can listen to the episode first and then read the transcript to catch the phrases you missed. Work through the three questions the presenters use to decide what to delegate, then collect the polite request forms and the direct ones into two lists, so you can choose the register your own workplace expects. Download the takeaways sheet to keep the phrases beside you.

Note:

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Last verified — Oct. 20, 2026