Top-10 Resources for Canadian Workplace Culture & Etiquette (ESL)

Settlement.Org What is Canadian Etiquette at Work?

Description:

Settlement.Org What is Canadian Etiquette at Work? lists the everyday manners expected in Ontario workplaces, from the interview onwards. Published by Settlement.Org, an Ontario information service for newcomers, it covers first impressions, dress, table manners, phones, introductions, appointments, dealings with co-workers and bosses, and multicultural situations.

100% Free (unlimited): Open to every reader, with no account and no payment. The whole page is there to read, with every etiquette practice it names, and the related articles and discussion forum it links to are open as well.

Access: 100% Free Level: Intermediate (B1-B2) Format: Article / Reference Written for: Business English (ESL) English Variant: CAN

How It Helps Your Business English

What this resource offers:

The page splits between the interview and the job itself. The interview part covers first impressions and scent, what to wear, honesty about work history, table manners at a lunch, phones, which chair to take, answering questions and the thank-you note. The job part covers voicemail, email names, eye contact, introductions, appointments, sensitive topics, greetings, co-workers and bosses.

How to use this resource:

You can run through the interview points the evening before one and know what is expected of your dress, your phone and your answers. The passage on titles shows you how a surname is used with Ms. or Mr., and the parts on sensitive topics and greetings tell you where an Ontario office draws its lines. When a colleague treats you badly, the page sets out the steps open to you.

Note:

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Last verified — Oct. 18, 2026