Top-10 Resources for Business English Worksheets & Role-Plays (ESL)

ESL Info 30 Business Role-Play Scenarios

Description:

ESL Info 30 Business Role-Play Scenarios collects thirty business situations for speaking practice, published by ESL Info. Each one sets a scene such as meeting a new client, negotiating a price, handling a customer complaint or conducting a job interview, with the parts to play and the language to use. A sixty-minute lesson plan at B1 to B2 opens the page.

100% Free (unlimited): All thirty scenarios, the sixty-minute lesson plan and the opening section on why role-play suits a business class are on the page and open to anyone, with no account and nothing held back. A table of contents at the top goes straight to any scenario.

Access: 100% Free Level: Intermediate (B1-B2) Format: Article / Lesson/Tutorial Written for: Business English (ESL) English Variant: US

How It Helps Your Business English

What this resource offers:

The page opens with a sixty-minute lesson at B1 to B2 that takes a class through reaching a decision in a meeting, then explains why role-play works in a business class. Thirty numbered scenarios follow, each with its situation and the parts to play, covering clients, prices, meetings, presentations, complaints, suppliers, deadlines and interviews.

How to use this resource:

You can start with the sixty-minute lesson when you want a class that is already planned, or go to the table of contents and pick the scenario you need. Each one tells you the situation and what each speaker is trying to do, so a pair can begin talking at once. Work through several in order to build from short exchanges up to longer negotiations.

Note:

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Last verified — Oct. 14, 2026